What Information We Collect and How We Collect It
We collect certain information when you use our products, services, and websites, as well as when you communicate with us. Information You Provide to Us. We collect information you provide to us, such as your name and contact information, driver’s license number, Social Security Number, and payment information. We also may maintain research records containing information obtained through voluntary subscriber interviews or surveys.
When You Contact Us. When you contact us or we contact you, we may monitor or record the communication, and keep records of and about the communication, so that we can provide better service. We will inform you during such a call that the call might be monitored or recorded.
How We Use and Share the Information We Collect
We use the information we collect about customers to provide, manage, and improve the services we offer; bill and collect for our services; to better understand our customers and market our services, as well as to deliver relevant advertising; respond to customer questions and concerns.
We may share personal information with third-party agents and vendors that perform services on our behalf as necessary for them to perform these services. Easy Connect Cable requires such agents and vendors to use this information only as we direct, and to protect it consistent with this policy. In addition, we share information with providers when you purchase their services from us.
We do not otherwise share your personal information. We may, however, share anonymous or aggregate information with third parties, including to improve how we provide service to existing and potential customers.
How We Protect Your Information
We use reasonable technical, administrative, and physical safeguards to protect against unauthorized access to, use of, or disclosure of the personal information we collect and store. No program is 100% secure, however. As a result, we cannot guarantee that we will prevent every unauthorized attempt to access, use, or disclose personal information. Personally identifiable and other sensitive records are retained only as long as reasonably necessary for business, accounting, tax, or legal purposes.
We do not knowingly collect any information from children. Your California Privacy Rights
California Civil Code Section 1798.83 entitles California customers to request information concerning whether a business has disclosed personal information to third parties for the third parties’ direct marketing uses within the previous calendar year. If you are a California resident and would like to make such a request, please e-mail us at CONTACT@EASYCONNECTCABLE.COM